Privacy Policy

Last updated: September 8, 2026

This Privacy Policy describes how Commander Bed collects, uses and shares your personal information when you visit this website (the “Site”), place an order or contact us.

Who is responsible for your data

The data controller is Abdelkarim Jaatit Jaatit, trading as Commander Bed, a sole trader registered in Spain. Tax ID (NIF): 42325080C. Postal address: Carrer Àngel Guimerà 97, 3-2, 17190 Salt (Girona), Spain. Email: support@commanderbedshop.com.

Information we collect

Order information. When you buy from us we collect your name, billing and shipping address, email address, phone number and the details of what you ordered. Payment details are handled by our payment provider, WooPayments, operated by Stripe Payments Europe, Ltd., inside its own secure system; we never see or store your full card number.
Saved carts. If you enter your email at checkout and leave before paying, we keep your email, the details you had typed and the contents of your cart so we can follow up and help you finish your order. We delete saved carts after ninety days.
Mailing list. If you join our mailing list, in the footer of the Site or by ticking the box at checkout, we keep your email address until you unsubscribe.
Contact information. When you write to us we keep your message and your contact details to answer you.
Device information. When you browse the Site we automatically receive your IP address, browser and device type, time zone, the pages you view and how you arrived at the Site, through server logs and the cookies described in our Cookie Policy.

Why we use it

To process and deliver your order, send order confirmations and shipping updates, and provide customer support (performance of the contract).
To detect and prevent fraud and keep the Site secure (legitimate interest and legal obligations).
To keep the accounting and tax records the law requires (legal obligation).
To send you our news and offers only if you have asked for them, by joining our mailing list or ticking the box at checkout, and to follow up on a cart you left behind; you can unsubscribe at any time from the link in every email (consent).

Who we share it with

Only with the providers needed to run the shop, under contracts that oblige them to protect your data: our hosting provider, our payment provider (WooPayments, operated by Stripe Payments Europe, Ltd., which processes your card and, for that purpose, receives your name, email, billing address and order amount), the carriers that deliver your order, the email service that sends order messages, and the mailing-list software, which runs on our own server. Some of these providers process data outside the European Union; where that happens we rely on the safeguards that EU law allows, such as the European Commission’s standard contractual clauses. We do not sell your personal information.

How long we keep it

Order and invoice records are kept for as long as tax and commercial law require (in Spain, generally six years). Support messages are kept for two years. Saved carts are deleted after ninety days. Marketing preferences are kept until you unsubscribe.

Your rights

You can ask us to access, correct, delete or export your data, to restrict or object to its processing, and you can withdraw a consent at any time. Write to support@commanderbedshop.com and we will answer within one month. If you live in the European Union you can also complain to your data protection authority; in Spain that is the Agencia Española de Protección de Datos (aepd.es). If you live in California or another U.S. state with a privacy law, the same email address serves for the requests those laws give you.

Children

The Site sells products for children but is intended for adults. We do not knowingly collect personal information from anyone under 18.

Cookies

The Site uses only the cookies needed to run the shop and remember your cart. Details, and what changes if we ever add analytics or advertising cookies, are in our Cookie Policy.